Kiikstart is committed to providing quality services to you and this includes how we manage and respect your personal information. When you work with Kiikstart, you trust us with your personal data and your learning experience.
This starts with helping you understand the personal data we collect, how it’s used and how you can engage with this policy. We recommend you take time to get across this information.
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include names, addresses, job roles, business name, email addresses and phone numbers.
This Personal Information is obtained from engaging directly with Kiikstart through our products and services and at the time of signing up to our platform.
It can include enrolling in our masterclasses and programs or signing up to receive future communications like emails and downloadable resources via Kiikstart.com and our social media platforms.
We collect your Personal Information for the following reasons:
to enhance the learner experience
to design and redesign features, products and services that will benefit learners
for customer support in terms of responding to questions or concerns and developing processes for future improvement
for research and development
to send marketing and non-marketing communications to learners
*Kiikstart does not sell or share user personal data with third parties for their direct marketing, except with users’ consent.
When we collect Personal Information, we will always be open and explain why we are collecting the information and how we plan to use it.
You may unsubscribe from our mailing/marketing lists at any time by contacting us via email at firstname.lastname@example.org
The Type of Data Collected
Kiikstart collects data in the following key areas:
user profile in areas such as login, password, payment information
user behaviour this relates to how people are interacting with the website plus engagement with products, services and open access content.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.
When your Personal Information is no longer needed for the purpose, it was originally obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, at any time. If you wish to access your Personal Information, please contact us via email at email@example.com
Kiikstart will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information, we will require identification from you before releasing the requested information.
Maintaining the Quality of your Personal Information
It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up to date.
If you find that the information we have is not up to date or is inaccurate, please advise us as via email at firstname.lastname@example.org as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
This Policy may change from time to time and updates will be available on our website kiikstart.com
If we make significant changes, we will notify users in advance of the changes through email. We encourage learners to periodically review this notice for the latest information on our privacy practices.