For leaders, managers and business owners who are committed to redesigning their business through innovations and workplace practices.
This course teaches you to innovate and reduce vulnerabilities in your business by creating a different mindset. You will learn to find opportunities in team skill gaps and business risks and threats.
Working together, we will examine your workplace practices and processes around skill gaps and business risks and threats. We will co-design a personalised Innovation Capability Review that will arm you with a plan to overcome these challenges and create an innovation process that can be easily embedded into your daily operations.
Participants will finish this course with practical skills they can apply again and again to continually adapt their business to a dynamic and competitive environment.
Is this Program right for my Business?
If you are a leader, manager or business owner who has identified business challenges, wants to take advantage of new markets or technology, or wants to prepare for change, this course is for you.
Want to find new ways to solve existing problems relating to team skill gaps and business risks and threats.
See changes in the needs and expectations of your clients and want to evolve your business model to remain relevant and grow.
Want help to find opportunities and growth from skill gaps and risks.
Need an innovation process/plan that will allow for ongoing improvement.
Want to be a leader in your industry and plan for challenge and disruption before it becomes a reality.
Want a robust and innovative response to minimise risk to your business
This is an intense course, but we've built-in some flexibility to help you find a balance between work, life and study.
The key thing to remember is that you will be working on solving a real business problem in this course, and your business will benefit directly from it.
There are five units to complete, with materials released once a week for five weeks. Participants have a maximum of two weeks to complete each unit. The co-designed Innovation Capability Plan is due three weeks after all units are completed.
Participants who are really committed find that one week per unit is ample.
Your Learning Process
It starts with Strategy. Sometimes you can't see the wood for the trees. Getting another perspective from someone who is not in your shoes can help you to get out of the detail and look at the big picture.
Co-designing smart, creative strategy with our clients so there is buy in, commitment and understanding.
Identifying the skill and capability needed within people/businesses to successfully execute the strategy. And facilitating the learning and development with clients to respond to the skill gaps.
Co-designing the processes, systems and internal resources need to successfully execute the strategy.
Being alongside clients and acting as a strategic and creative sounding board as the ideas and plans are executed into the market.
Learning + Development
Your eLearning Experience
Your face to face Experience – in person or remotely
Success Story: Kiikstart & Grant Thornton Australia
Grant Thornton is a world-leading assurance, tax, and advisory firm.
The way that they were doing business was not resonating with the new business leaders of today. There was a generational change happening within their client base, and they expected different methods of communication and engagement.
Grant Thornton knew they needed to change something to keep their changing client base engaged, but they couldn't quite put their finger on what.
With our help, they were able to identify that the current style of servicing was not adding the level of value their clients were coming to expect.
Kiikstart worked alongside Grant Thornton Australia to define what 'real value' was from their clients perspective and considered their skill gaps, risks and threats. We used an innovative and entrepreneurialism framework to design a new-world service model that was rolled out strategically over 12 months.
Provides personalised strategic insight and guidance for each client
Can translate complex financial concepts into a format that is easily understood by new leaders taking over the business.
Develops quality relationships at key touchpoints throughout the year.
Transforms account managers into mentors, who care as much about the clients business as they do, and who can advise them clearly and concisely when it mattered.
As a result, Grant Thornton was able to achieve greater efficiency in client servicing through smarter use of technology and existing platforms, while providing personalised service specific to the needs of the business. The new workflow ensures higher quality and more regular client engagement.
The business was able to maintain its existing clients while expanding into new markets with a distinctly different approach to educating clients on data, tax, and advisory services. Staff can be more strategic with how they prioritise time resulting in less waste and greater efficiency without compromising client experience.