Looking beyond your industry for ideas

We need to start looking at innovation in a different light. It’s important to look at other industries to identify great opportunities of how they’ve innovated. When doing your exploring, … Read More

The different ways you can innovate

Innovation is more than just an app. We know this from last time, exploring customer service and the new wave of how we collaborate and communicate. It’s not what you … Read More

What is customer service in 2017?

Customer service. It’s about providing good service, right? Sure, it used to be as simple as that. But now, and into 2017, it’s about the entire customer experience. We’ve been … Read More